Returns Policy

At our shop, we strive to ensure your satisfaction with each item we create.
However, we recognize that unforeseen issues can arise.
If you have any concerns about your order or experience, please reach out to us via email.

Should you contact us prior to shipment regarding any issues with your purchase,
we're pleased to offer a refund or explore other solutions.

For inquiries about specific items, feel free to email us at makabejewelry@gmail.com

Please note that returned items will incur a 25% restocking fee.

Items That Cannot Be Returned or Exchanged:

• Custom or personalized orders

• Earrings (for hygiene reasons)

• Sale items

Returns and Exchange Information:

Your satisfaction is important to us! If you encounter any problems with your item, contact us right away at makabejewelry@gmail.com.
We’re committed to working with you to find a solution, as we take pride in our craftsmanship.

Please be aware of the following return guidelines:

• Returns must be initiated within 14 business days of your purchase.

• The buyer is responsible for return shipping costs.

• Items purchased on sale are final and cannot be returned or exchanged.

• We are not liable for any jewelry that is damaged by the buyer after receipt.
  Nonetheless, we can assist with replacements or repairs at the buyer's expense in most cases.